Wildlife Materials -- Customer Survey

Customer Survey
Thank you for choosing Wildlife Materials. We value your feedback! You can help us improve. Please complete this questionnaire and submit it to us below.
Customer Information:
First Name:		Last Name:
Address:		City:
State:	Zip:	Country:
Phone:		Email:
Customer Comments:
	Did you order new equipment OR have items repaired?
	If ordering new equipment, is this your FIRST Wildlife Materials purchase? Yes No
	Where did you hear about us?
	Magazine (which one?) Friend Other (identify)
	If ordering new equipment, which did you purchase?
	Transmitter Receiver Antenna(s) Misc. Parts Entire System
	If you sent in repairs, how long have you had the equipment?
	Less than 1 year 1-3 years 3-5 years Over 5 years Over 10 years
	Was this the first time this equipment has been repaired? Yes No
In the questions below, please use the scale provided to rate our service.
	How was the phone service you received from sales personnel? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	Availability of equipment you wanted? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	The time it took you to receive equipment? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	Packaging of shipped equipment? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	Quality of the equipent received? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	Quality of repairs (if applicable)? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	Information sent with equipment (directions, warranty info, *repairs done)? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	Cost of equipment purchased? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	Cost of repairs (if applies)? 0 - Unacceptable 1 - Below Average 2 - Average 3 - Above Average 4- Great
	If you answered 0 (Unacceptable) or 1 (Below Average), please state why.

	What do you like best about Wildlife Materials?

	What changes would you like to see Wildlife Materials make to improve our service in the future?

	Please include any other comments that you wish to make.

Thanks for taking the time to answer these questions. You are the most important part of our company. We appreciate your opinion. *For a more detailed explanation of repairs done, call toll free 1-800-842-4537, give your NAME and the INVOICE # at upper Left corner of your paperwork.

	Wildlife Materials, Inc. 1202 Walnut Street Murphysboro, Illinois 62966 USA FAX -- 618-687-3539 PHONE -- 618-687-3505 U.S.A. -- 1-800-842-4537 CANADA -- 1-800-626-2704 EMAIL -- sales@wildlifematerials.com
Copyright 2008, Wildlife Materials, Inc., Warranty Information